How to apply Duplicate Ration Card if it is lost?

Civil Supplies department provides the following additional services to family cardholders through Assistant Commissioner's and Taluk Supply Officers :

How to apply Duplicate Ration Card if it is lost?

Yes, the ration applicant can apply for a duplicate family card provided it is lost or damaged. The documentary requirements are as below:

Written ration application by the head of family indicating the reasons for applying for a duplicate family carrd, the ration carrd number and FPS code. (Applications from any other member of the family will be rejected.), AND

Ration card number or xerox copy of the lost family caard OR the damaged family caard and name of the fair price shop, AND

Proof of current residence (as for a new family card) and

Proof of residence in the address in the ration caard

Question no 10: Can a new family member be added to an existing family ration card ?

Only close relatives of the cardholder may be added to an existing family card, provided the member has shifted permanently to the house of the existing cardholder or in case of a newborn child. Documentary requirements are as below:

Written application (in white paper) by the head of the family of the existing cardholder, with full address, name, previous address of the new member of the family, nature of relationship with the head of the family, AND

Certificate of non-inclusion of his / her name in any family carrd in the previous address. (OR)

Certificate of deletion from the family caard of parent or guardian in which his /her name was included earlier (OR)

Birth certificate of the child, in case of a new born child of any existing member in the family card.

Proof of applicant's current residence in Tamil Nadu (copy of original document)

Election Photo Identity Card (EPIC), OR

Property tax payment receipt in case of own house (current year), OR

Electricity Bill (last month), OR

Telephone Bill (last month) , OR

Front Page of Bank Pass Book, OR

Allotment orders in respect of persons residing at houses allotted by Slum Clearance Board, OR

Passport, OR

Currently valid tenancy agreement (in case of rented house)

How to know the Ration card Application status

apply for new ration card application

Will the new ration card apply applicant get any information about the result of his/her ration card application ?

The ration card Applicants are requested NOT to get in touch with the AC or TSO offices (unless filing additional documents) earlier than 30 days, to avoid unnecessary workload on the offices of this department. This will enable us to serve you better.

As soon as the ration card application is filed, the applicant must collect the acknowledgement slip with the office seal, date of application, serial number and date of final disposal.

Government of Tamil Nadu has fixed the time limit for passing orders on ration caard applications for new ration as 60 days from the date of application.

Once, the ration carrd application is found eligible for issue of a new family card, the carrd is sent for printing. As soon as the printed card arrives in the office, the Assistant Commissioner or Taluk Supply Officer has to send a post card to the applicant requesting him/her to collect the ration card in person with the acknowledgement slip within 15 days.

In case the ration caard application is rejected, the Assistant Commissioner or Taluk Supply Officer has to send a post card to the applicant indicating the reasons for rejection within 60 days of the application date.

If a Mobile Number or Email address has been specified in the ration card application format, Civil Supplies and Consumer Protection department will send an automated message (to be activated by end 2008) to the applicant on the status of the application as soon as the application is decided upon.

Question no 9: What can ration caard applicants do if there is delay beyond 60 days from the application date ?

Ration carrd Applicants may contact the Assistant Commissioner or Taluk Supply Officer concerned and find out the reasons for the delay.

Officers and staff of the department are liable for action if they wantonly delay applications.

The ration card Applicants may speak to Deputy Commissioner, North or Deputy Commissioner, South if within the city of Chennai and it's belt area.

The ration card Applicants may speak to the District Supply and Consumer Protection Officers of the district concerned.

If the AC or DC offices do not respond, the ration card applicants may also, if needed, also report the same by email or telephone to the Commissioner, Civil Supplies and Consumer Protection.